A call center is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone or compter. It is often operated in an extensive open workspace for agents and their supervisors. These work areas are often comprised of multiple stations that include a computer, telephone, and network connection for each of the agents and supervisors work stations.

Our experienced project managers are familiar with the intricacies of a call center designs from typical layouts, to power and data needs. We understand that most major businesses use these call centers to interact with their customers through telemarketing, information gathering, help desks, sales support, and debt collection. With this in mind, Dimensions Contracting manages these projects with a clear understanding of the clients’ specific needs.